On-Demand Paratransit Services (Pilot Program)

The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA or the Administration) is seeking competitive proposals for an on-demand pilot service (“The Pilot”) as an opportunity to provide shared paratransit rides that accommodate the maximum number of passengers at the same time, provide consistent service that encourages freedom and flexibility for riders, relieve call center volumes by texting and other methods for trip booking (mobile and web apps), and establish a cost-effective and sustainable model for paratransit as demand increases.