Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
What You Need First
- A valid email address and a phone number for verification.
- Proof of identity (passport, national ID, or driver’s license) for KYC checks.
- Proof of address (utility bill or bank statement, dated within 3 months).
- A funding method — credit/debit card, e‑wallet, or bank transfer.
- Minimum deposit amount (typically €10–€20, depending on method).
- Stable internet connection; the platform works on desktop and mobile browsers.
Account Setup
- Go to the sportsbook’s website using Fansbet betting and click the Sign Up button.
- Fill in personal details: full name, date of birth, email, phone number, and residential address.
- Create a unique username and a strong password (mix of letters, numbers, and symbols).
- Select your country and preferred currency, then accept the terms and conditions.
- Verify your email by clicking the link sent to your inbox, then log in and complete the phone verification if required.
- Upload identification documents under the Profile or Verification section to pre‑approve your account for withdrawals.
Wagering Calculation
To turn bonus funds into withdrawable cash, you must meet wagering requirements. Here is a typical scenario:
Suppose you claim a 100% Welcome Bonus up to €200 with a 35x wagering on the bonus amount. You deposit €100 and receive €100 bonus, giving you a total balance of €200.
Wagering requirement = 35 × bonus amount = 35 × €100 = €3,500.
You must place bets totaling €3,500 before withdrawing. Different games contribute differently:
| Game Type | Contribution % |
|---|---|
| Slots | 100% |
| Table Games (Blackjack, Roulette) | 10% |
| Video Poker | 20% |
If you only play slots, every €1 bet counts fully. If you play blackjack (10% contribution), you would need to wager €35,000 to clear the same requirement. Formula: Effective wagering = Required wagering ÷ (Contribution % / 100). For table games: €3,500 ÷ 0.10 = €35,000.
To optimise, stick to high‑contribution games and check the full bonus terms for any bet size limits or excluded games.
Licence & Player Protection
The operator holds a licence from the Government of Curacao, which ensures basic fairness and security. However, Curacao‑licensed sites are not subject to EU gaming directives. Important: Players from EU or Nordic countries may need to declare and pay local income tax on gambling winnings, as Curacao does not withhold tax. Always check your local tax regulations.
Additional protections include SSL encryption for data transfers, two‑factor authentication (2FA) for login, and a Responsible Gambling toolset (deposit limits, self‑exclusion, reality checks).
Deposits & Withdrawals
The platform supports multiple payment methods. Deposits are instant, while withdrawals undergo a pending period for security checks.
| Method | Min Deposit | Min Withdrawal | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 | €20 | 1–5 business days | None from operator |
| Skrill | €10 | €20 | 0–24 hours | None |
| Neteller | €10 | €20 | 0–24 hours | None |
| Bank Transfer | €20 | €50 | 3–7 business days | €2.50 (sometimes) |
Fix It Fast
- Withdrawal pending forever? Complete KYC first. Upload ID and proof of address under Account → Verification. Once approved, withdrawals process within 24–48 hours.
- Deposit not showing? Check if you used the correct payment method and that the amount meets the minimum. Refresh the cashier after 10 minutes. If still missing, contact support with transaction ID.
- Bonus not credited? Ensure you accepted the promotion before depositing. Some bonuses require a promo code. Contact live chat to activate manually.
- Account locked? This often happens after multiple failed login attempts. Use the “Forgot Password” link to reset. If locked due to security, email support from your registered address.
- Game not loading? Clear browser cache and disable ad‑blockers. Try a different browser or use the PWA (install from the browser menu) for smoother performance.
Common Questions
How long do withdrawals usually take?
E‑wallets process within 24 hours, cards take 1–5 business days, and bank transfers up to 7 days. Pending time for security checks adds up to 48 hours.
Can I withdraw before meeting wagering requirements?
No. Any withdrawal request while you have active bonus funds will forfeit the bonus and associated winnings. Always clear wagering first.
What documents are needed for KYC?
A valid government‑issued ID (passport, driving licence) and a recent proof of address (utility bill or bank statement).
Is there a mobile app?
The sportsbook offers a progressive web app (PWA) that can be launched from your browser. It works on iOS and Android without downloading from an app store.
Are there betting limits?
Minimum bet starts at €0.10 per selection. Maximum payouts are capped per bet depending on the sport and market (typically €50,000).
What is the minimum deposit?
Most methods require a minimum of €10. Bank transfers may require €20.
Can I change my currency after registration?
No, the currency selected during sign‑up is permanent. Contact support only if you have not made any transactions yet.
Good to Know
The VIP & Loyalty program rewards regular players with points for every real‑money bet placed. Points are earned at a rate of 1 point per €10 wagered. As you accumulate points, you climb tiers: Bronze (0–499 pts), Silver (500–1,999 pts), Gold (2,000–4,999 pts), and Platinum (5,000+ pts). Higher tiers unlock perks like personal account managers, faster withdrawals, exclusive bonuses, and cashback on losses. Points reset every 12 months, so use them before expiry.
Remember: betting is entertainment, not a guaranteed income. Set a budget, use deposit limits, and never chase losses.