WSSC General Manager/CEO Carla A. Reid today announced Monica Johnson has been appointed WSSC’s new Deputy General Manager for Strategic Partnerships, effective February 16, 2016. In this newly-created position, Johnson will oversee WSSC’s Customer Relations Team as well as its Communications & Community Relations, Human Resources, Fair Practices and Intergovernmental Relations offices.
Johnson is the former Director of Prince George’s County’s Office of Central Services. Prior to that she was Assistant Secretary for Mission Support at the Maryland Department of Natural Resources (DNR).
Johnson’s appointment marks her return to WSSC, where she began in 1998 as an attorney in the General Counsel’s Office. She was promoted to other positions, most notably Intergovernmental Relations Director and Acting Team Chief for Mission Support, before moving on to DNR in 2007.
“I am thrilled Monica has accepted this important new role at the Commission,” said Reid. “She has experience running virtually every aspect of a government agency. And with WSSC’s role in environmental stewardship, her experience at DNR will be invaluable to us. We are fortunate to have her coming back to the WSSC family.”
As Director of Central Services, Johnson administered centralized support services for Prince George’s County’s facilities operation and management, contract administration and procurement, fleet management, real estate, business development, graphic and reproductions services and logistics. At Maryland DNR, she provided strategic leadership and guidance on business operations and managed several critical business functions including, finance, procurement, audit, information technology, licensing & registration, human resources and fair practices.
“Being able to return to WSSC and support Carla’s vision of ensuring excellent customer service and solutions is a wonderful opportunity for me,” said Johnson. “I also look forward to working with the dedicated employees at the Commission. When you work for WSSC, you know the importance of what we do. Our role in our community is critical.”